Can't connect OpenRemote mobile app with OpenRemote when run by Docker

1

Hi everyone,

I have recently learned about OpenRemote. I used the default OpenRemote Docker yml file from the quickstart guide to run a docker instance. I have succeeded run it on localhost, and after deploying OpenRemote to my hosting using the command

OR_HOSTNAME=mydomain docker-compose -p openremote up -d

I also have pull certificate from letsencrypt for it by using certbot (the same with demo page). However, whenever I tried to connect mobile app with the manager, I ran into these problem:

If I input “https:// mydomain.site” or mydomain.site, I got could not connect to domain, please verify address
If I input mydomain.site/manager, I came to input realm step, but after that, I got not found error

My app version is 1.1.1.

May I ask what did I do wrong, I appreciate any help, I have stuck for days. Thank you.

Please tell me if anyone need the logs, I’m willing to provide them.

2

I’d suggest navigating to https:// mydomain.site/manager/, on your computer (note the trailing backslash) sometimes there’s an issue with navigating to the proper manager URL. If that works, then you should use https://mydomain.site. Best of luck!

3

hi @panos , I do have access to https:// mydomain.site/manager/ on my browser. I still can’t manage to connect with mobile app

4

Does the connection to the browser on your desktop fully use HTTPS?

5

@panos yes I can, here’s the screenshot of it. I believe I’m using the same type of https with the demo.openremote.app which is from certbot and letsencrypt
image

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I have a logs in proxy instance that said

26/Nov/2023:17:11:00 +0000 https~ my-pc-public-ip manager 0/0/1/10/11 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:00 +0000 https~ my-pc-public-ip manager 0/0/0/4/4 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:00 +0000 https~ my-pc-public-ip manager 0/0/0/5/5 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:01 +0000 https~ my-pc-public-ip manager 0/0/0/4/4 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:01 +0000 https~ my-pc-public-ip manager 0/0/0/5/5 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:01 +0000 https~ my-pc-public-ip manager 0/0/0/5/5 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0
26/Nov/2023:17:11:02 +0000 https~ my-pc-public-ip manager 0/0/0/5/5 "GET /api/master/apps/consoleConfig HTTP/1.1" 500 4/4/2/2/0 0/0

is this the reason ? if so, can you suggest me how to fix it ? thank you

7

After dig deeper, I found this, and I think this is the reason, I’m not a docker expert, can you help me fixing the yml file for this, thanks a lot!!

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image1561×562 36.1 KB

8

Have you inspected your certificate? if the certificate fails it uses a self-signed cert

9

According to your screenshot, I noticed there is an issue with the /deployment folder.

Can you assure you did the following command? That fills up the folder, giving issues in your screenshot.

./gradlew clean installDist
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hi @pdw where should i run this command. I’m using docker instance provided in the Quickstart section and only run these following step

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image1053×228 8.95 KB

11

You did use the default docker. You need to fill that out nowhere. I answered with a solution to a problem you do not have.

12

I’d suggest using my pre-packaged collection.json, since I’ve gone through the struggles of all this before. I am inclined to believe that there is an issue with your called URLs, but I do not remember off the top of my head. You can find it at Release: OpenRemote Postman API Collection with fix for OAuth Authentication - #2 by panos

13

Right,

But the error in the screenshot shows the folder /deployment/manager/app is not found in the manager docker container. Second, the HTTP calls to the map API, are giving a 500 error. So, very likely the file mapdata.mbtiles (fileformat storing the maps) is not where it needs to be.

An easy way to check this hypothesis: can you check this link for your deployment: https://demo.openremote.app/manager_config.json

If that does not work, your screenshot telling /deployment/manager/app is not a directory will be correct. As this file is stored in /deployment/manager/app/manager_config.json

14

Hi @pdw thanks for your fast reply, I recently check your suggestion, and indeed, it’s returning not found on my https://mydomain.site/manager_config.json. Then what should I do to resolve this ? Thank you!!

To give you more information, there’s a folder deployment created (in the same directory with yml file, not in the docker container) with nothing inside when I run the docker instance. Is this the folder I’m looking for ? Thank you!

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hi @panos @pdw , thank you for all of your supports, I have managed to connect with the mobile app.

What I did was manually create folder deployment/manager/app and manually create the file manager_config.json. Then add this following line to the yml file under manager services and under volumn line: - ./deployment:/deployment

Quite not sure the creation of the folder is necessary, but it works, I would like not to touch it :smile:

16

Top,

I was typing to add the last line to the docker-compose.yml file. The last line alone should be enough if you run it from the git repository. Your message came first.

Fast and good thinking, and have some fun!

@panos can you take this found bug along to wherever or whoever can solve this?

Peter

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