Coordinates field has stopped updating

Agents, Protocols and APIs
1

I’m experiencing an issue with a Teltonika device connected to Open Remote.

For some time now, the Coordinates field has stopped updating and constantly shows:

0.00000, 0.00000

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At the same time, the Location field contains correct coordinates, and the device is clearly transmitting valid data on a regular basis.

This makes me think the data is being received properly, but something is going wrong specifically with how the Coordinates field is handled or displayed.

Has anyone seen this behavior before?
Could this be a bug or a configuration issue?

2

Hey @maciek,

This depends on how the device was configured and how the coordinate parsing happens. If you do not need that attribute (since we apply special formatting and parsing for the location attribute itself), then simply ignore it.

Hope this helps!