Insights view page button redirects to blank page?

[AgM]

Hello.
Previously when I used this feature it would open a new tab in my browser showing a dashboard only, with access to only other dashboards. This was handy because I could give other users this url, a username and password to view just the dashboards. Now it just points to a blank page.

Here is a screenshot of the browser button I am referring to:

[marhul]

in my opinion the same cause and error as
https://forum.openremote.io/t/login-with-another-realm-account-realm-master/3720

[martin.peeters]

Hi!

I just tested this for myself, and the “redirect URL” seems correct.
The URL should look like this;

https://<your URL>/insights/?realm=<your Realm>#/view/<your Dashboard ID>/true

(the true / false at the end shows/hides the sidebar)

.
Can you explain what URL you are sent to?
If you could copy / paste the browser console or network logs would be great!
And maybe share some details on your deployment, if you’re using a custom hostname etc.

[AgM]

Hi Martin,

I am using a custom hostname and have now resolved the issue, which is a little odd. if I login with my admin credentials to my master realm and then select my other realm and go to that insights page, it doesn’t work. If I log out of my master realm and log in directly to the other realm it works fine.