Problem APP openremote

Custom Deployment
1

Hello, We are having problems to connect the app with a realm that We created, after follow every step:

  1. Create in the UI a new realm with name “ourrealm”

  2. Find docker-compose.yml and in there add the following folder structure:

deployment
|-- manager
| |-- consoleappconfig
| | | – ourrealm.json

After that we try to connect in the app with “ourdomain.com/manager” and we get the next error:

Not possible go to:
https: //ourdomain.com/manager.openremote.app/manager/?realm=ourrealm why:
net::ERR_HTTP_RESPONSE_CODE_FAILURE

Why We are getting that error?

and also if we try to connect in the app with “ourdomain.com/ manager/?realm” we connect with the realm master even if in the realm field We set like ourrealm like realm that we want to go

Any idea about the problem that We have?

2

Could you try to input “https://ourdomain.com” in the app to see if that works?
Are you using Android or iOS?

Regarding your second question, you didnt add the actual realm name (that might just be a typo here though…). So it should be ourdomain.com/manager/?realm=ourrealm

Don

1 Like
3

Thank you very much Don,

We have try without /manager like you said with only “http:/ourdomain.com” and works!

Thanks for your quick reply

Regards

4

Hi again,

in Android is working setting “https://ourdomain.com” without manager, but in IOS doesnot work,

we are getting the error:
“error ocurred getting app config. Check your input and try again”

Do you Know why in IOS doesnot work?

Thank you

Regards

5

We’re working on it :slight_smile: Expect a new version for iOS somewhere next week.

1 Like
6

Thank you very much Don,
We will check next week with the new version for IOS